Water & Wastewater Department

   

Patti Baker, Secretary

  
   

 

      
David Comfort
Director of Water and Waste Water Utlities
davidc@townofplattsburgh.org
(518) 562-6890		   Paul Wright
Assistant Superintendant Water & Waste
(518) 562-6890		  

Office Hours: Mon-Fri: 7 AM - 4 PM

In the case of emergency & office is closed call (518) 561-3370

  
     
 

From left to right: Paul Wright, Jayson Covey, Candace Mallernee, Chasity Walters, Patti Baker, Marsha Wynne, Office Manager, David Comfort, Director

  

From left to right: Jayson Covey, Josh Squier, Dan Gray,
Kevin Keane, Lenoard Duquette, Jason Ashline, Bob Jewell , Jason Hendrie, David King ,Fonze Rushford

 

PRESS RELEASE JULY 12, 2010 - WATER USE RESTRICTION has been LIFTED

A notice to boil water as well as a notice of the lift order will be left at each residence. Additional info is available thru the CCHD link below.
Reminder that DIG SAFELY NY must be contacted before digging at 811 or digsafelynewyork.com
  1. Call before you dig.
  2. Wait the required time.
  3. Confirm utility response.
  4. Respect the marks.
  5. Dig with care.
Forms & Regulations - Downloadable:
Annual Water Quality Report:

2009 Annual Water Quality Report/Greater Plattsburgh (PDF)

2009 Annual Water Quality Report/Cadyville (PDF)

Raw Water Sources
Residential customers served
Chemical treatment ie: chlorination/ph adjustment/oxidation etc.
                                               
Water System Improvements
Water System planned improvements

Lead & copper Testing - direct link for customers to contact: chasw@townofplattsburgh.org

We appreciate the continued support and participation in our voluntary lead and copper sampling program.  If you own a home in the Town of Plattsburgh that was built between 1982 and 1986, and would like to participate, please click here chasw@townofplattsburgh.org. Or, you may call 518-562-6823.
 
Water Conservation Hints:
To detect a possible leak: check the triangle on the meter face, if no water is being used in the home and the triangle is moving, this may indicate a leak.

Water Usage & Charges:
  • Hydrant and Fire line accounts are billed annually
  • Commercial (most) accounts are billed monthly depending on consumption
  • Residential accounts are billed quarterly
    		•
    Frequently Asked Questions:

    Q: How often will I receive a bill?
    A: Water is billed on a quarterly schedule.

    Q: Why am I responsible for my tenant’s bill?
    A: The TOP local law states any unpaid bills are to be relevied to taxes against the property not the occupant making the property owner ultimately responsible for any unpaid water charges. Property owners may request duplicate copies of bill sent to a property in care of a tenant.

    Q: What should I do when a tenant moves out?
    A: If a tenant moves out of a property a final reading should be scheduled with our office. without an actual reading a final bill cannot be calculated for that tenant. It is in the landlords’ best interest to verify with TOP W&WW Dept that a reading has been scheduled.

    Q: What am I responsible for?
    A: The customer is responsible for anything from the curb to the cellar and the shut off valve at the meter – the Town of Plattsburgh maintains only the main to curb and the water meter.

    Q: How does ownership of property from one owner to another transfer?
    A: A final meter reading is taken upon request of current owner (seller); 72 hour notice is requested. New owner information is necessary unless water is being turned off; the final statement is faxed to closing attorney office.

    External links to:

    CCHD - for training updates & public water system info
    NYSHD - web page to approved backflows and installers
    EPA
    NYSRWA
    AWWA
    DIG SAFELY NY