Water & Wastewater Department

  

 

   

Scott Stoddard
Director
(518) 562-6890

  

Paul Wright
Assistant Superintendant
(518) 562-6890

  

Marsha Wynne
Senior Account Clerk
(518) 562-6890

    

 

Fax number: (518) 563-8198

Office Hours: Mon-Fri: 7 AM - 4 PM

In the case of emergency & office is closed call (518) 561-3370

  

 

    
     
   

 

 From the left to right: Patti Baker Account Clerk/Typist, Marsha Wynne Sr. Account Clerk/Typist, Joe Duprey Maintenance II, Dan Gray Maintenance II, Josh Squier Maintenance II, Kevin Keane Maintenance I, Paul Wright Assistant Superintendent, Fonze Rushford Maintenance Mechanic, Jason Hendrie Supervisor, David King Maintenance I, Candace Mallernee Account Clerk/Typist, Chasity Walters Account Clerk/Typist, Jayson Ashline Maintenance II, Bob Jewell Treatment Plant Operator, Jayson Covey Supervisor, Scott Stoddard Director

 
 
Reminder that DIG SAFELY NY must be contacted before digging at 811 or digsafelynewyork.com
  1. Call before you dig.
  2. Wait the required time.
  3. Confirm utility response.
  4. Respect the marks.
  5. Dig with care.
++ Rate Increase for 2011 - downloadable PDF file explanation:
Forms & Regulations - Downloadable:
Annual Water Quality Report:

2010 Annual Water Quality Report - Greater Plattsburgh (PDF)

2010 Annual Water Quality Report - Cadyville (PDF)

Raw Water Sources
Residential customers served
Chemical treatment ie: chlorination/ph adjustment/oxidation etc.
                                               
Water System Improvements
Water System planned improvements

Lead & copper Testing - direct link for customers to contact: chasw@townofplattsburgh.org

We appreciate the continued support and participation in our voluntary lead and copper sampling program.  If you own a home in the Town of Plattsburgh that was built between 1982 and 1986, and would like to participate, please click here chasw@townofplattsburgh.org. Or, you may call 518-562-6823.
 
Water Conservation Hints:
To detect a possible leak: check the triangle on the meter face, if no water is being used in the home and the triangle is moving, this may indicate a leak.

Water Usage & Charges:
  • Hydrant and Fire line accounts are billed annually
  • Commercial (most) accounts are billed monthly depending on consumption
  • Residential accounts are billed quarterly
    		•
    Frequently Asked Questions:

    Q: How often will I receive a bill?
    A: Water is billed on a quarterly schedule.

    Q: Why am I responsible for my tenant’s bill?
    A: The TOP local law states any unpaid bills are to be relevied to taxes against the property not the occupant making the property owner ultimately responsible for any unpaid water charges. Property owners may request duplicate copies of bill sent to a property in care of a tenant.

    Q: What should I do when a tenant moves out?
    A: If a tenant moves out of a property a final reading should be scheduled with our office. without an actual reading a final bill cannot be calculated for that tenant. It is in the landlords’ best interest to verify with TOP W&WW Dept that a reading has been scheduled.

    Q: What am I responsible for?
    A: The customer is responsible for anything from the curb to the cellar and the shut off valve at the meter – the Town of Plattsburgh maintains only the main to curb and the water meter.

    Q: How does ownership of property from one owner to another transfer?
    A: A final meter reading is taken upon request of current owner (seller); 72 hour notice is requested. New owner information is necessary unless water is being turned off; the final statement is faxed to closing attorney office.

    External links to:

    CCHD - for training updates & public water system info
    NYSHD - web page to approved backflows and installers
    EPA
    New York Rural Water site: NYSRWA
    AWWA
    DIG SAFELY NY